Most EMS solutions will include core business functions like financial processing, HR management, Customer Relationship Management (CRM), budgeting, sales activity and logistics and supply chain management. Most EMS tools are presented as a single package, but can also be bespoke systems created around an organisation’s specific needs.

Enterprise Management Systems are designed primarily for large organisations, as the name suggests, and are usually not suitable for small or medium organisations due to implementation costs and the less complex IT infrastructure often found in smaller businesses.